Social Services

The Livingston County Department of Social Services (DSS) remains operational.  In order to minimize face to face requirements, please call the office in advance at (585) 243-7300.  Many questions can be answered or needs met over the phone or online.  Some benefits have income eligibility requirements and you will receive guidance on applying.

Notice to Families with Children receiving free or reduced-price school lunches:
The Families First Coronavirus Response Act of 2020 authorized the payment of Pandemic Electronic Benefit Transfer (P-EBT) Food Benefits to households with children who would have received free or reduced-price school meals under the National School Lunch Act, if not for a school closure.  These temporary food benefits are to help cover the cost of meals children would have otherwise received at school.  Please click here for more information. 
La Ley de Respuesta al Primer Coronavirus de Familias de 2020 autorizó el pago de los Beneficios de Alimentos por Transferencia Electrónica de Beneficios Pandémicos (P-EBT) a hogares con niños que hubieran recibido comidas escolares gratuitas o de precio reducido bajo la Ley Nacional de Almuerzos Escolares, si no fuera por una escuela cierre. Estos beneficios alimentarios temporales son para ayudar a cubrir el costo de las comidas que los niños hubieran recibido en la escuela. Por favor haga clic aquí para más información.

The Department of Social Services assists all Livingston County residents with a myriad of family supports, both financial as well as social. Some of our assistance solutions have income eligibility requirements.   You can apply for many benefits on-line. 

(previously called Food Stamps) is an income based program and is intended to supplement the food budget of eligible households. Applications for SNAP can be made online at or at our office on the computers located in our lobby.   

Public Assistance (PA) is an income based program that covers families and single adults with ongoing and/or emergency assistance.  Applications for PA can be made online at or at our office on the computers located in our lobby.    
Medicaid is the umbrella that supplies the financial source for many variations in medical assistance. Community Medicaid is provided mainly through Managed Care plans. Applications for Medicaid can be made online at or at our office on the computers located in our lobby
Day Care provides for reimbursement of Day Care expenses to Day Care Centers, Registered Providers, and approved Legally-Exempt Day Care Providers on behalf of those determined eligible for this subsidy.  Applications for Day Care can be made online at or at our office on the computers located in our lobby.   
HEAP can help you with heating and utility costs, and certain essential heating equipment repairs. Applications for HEAP can be made online at or at our office on the computers located in our lobby.

Documents can be submitted using NYDocSubmit (more information below), dropped off in our outdoor Drop Box (located to the left of our front door), faxed to (585) 243-7344 or mailed.

DSS participates in NYDocSubmit, a Mobile Document Upload Application that allows you to take pictures of required documents for Temporary Assistance (TA), Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP) and Medicaid (MA) and submit them directly to our office.

Documents that may not be submitted using NYDocSubmit are:
  • Applications
  • Documents that contain HIV information.
  • Domestic Violence information.
  • Address that must remain confidential to safeguard any member of an applicant's or recipient's household.